While shopping on our website you can utilize your Shopping Cart to save items you are interested in until you are ready to purchase them, just as you would a shopping cart in any retail store. All items in your Shopping Cart will be stored there until they are purchased or removed.
To access to your Shopping Cart, simply click on “Shopping Cart” on top of any page.
Here are some of the things you can do with the items in your “Shopping Cart”:
Change the quantity: If you would like more or less of an item in your Shopping Cart, simply type in the quantity you wish to purchase and click "Update."
Remove a product from your Shopping Cart: If you decide you are no longer interested in an item simply click “Remove”, or change the quantity of the item to zero and click “Update” to clear it from your Shopping Cart.
Resume shopping: If you realize you have forgotten something, or simply want to keep shopping after you’re done reviewing the contents of your Shopping Cart simply click “Continue Shopping” to return to browsing the website. You have the option of returning to your Shopping Cart at any time by clicking on “Shopping Cart” located in the top right-hand corner of all pages.
Checking Out: Once you are done shopping, click on "Checkout" to purchase the items in your Shopping Cart. Our Checkout process is fast, easy, and secure.
Proceed to Checkout: If you have an account you can sign in using your email address and password. If you do not have an account you can create a new account at this time, or you can create one later. If you choose not to create an account now, simply proceed by clicking "Continue Checkout." You will have the option to create an account later.
Enter Billing Address: Enter your billing address in the appropriate spaces, and indicate where you would like your order to be sent. When you're finished, click "Continue Checkout."
Your name and billing address must be entered exactly as they appear on your credit card monthly billing statement to avoid any delay in the authorization process.
Select Shipping Options: Select a shipping method for your items, and click "Continue Checkout."
Select and Enter Payment Options: Verify your billing address, and enter your payment method.
If you have a Promotion/Discount Code, enter it in the box under "Gift Certificate, Coupon or Promotional Code (optional)" and click "Apply."
Confirm that your billing information is correct, select a payment method and click "Continue Checkout.
Complete Your Order: Please review your entire order including your shipping address, shipping method(s), and billing information. At this point, you can still edit the information. You will see your applied discounts and promotions, total charges, and shipping options. Once you've verified that all the information is accurate, complete your purchase by clicking on "Continue."
Print Your Receipt: After you complete the checkout process, the "Order Confirmation" page will appear with your order number, the date, and the total amount of your purchase. Print this receipt and save the order information for your records. You will need the information on the receipt to reference your order should you have any questions.
To redeem Promotion or Discount Codes:
During checkout, all V Rewards, gift cards, promotional codes, or additional discounts, must be entered at the time of order checkout.
Enter the code exactly as it appears (codes are case sensitive) in the box under "Gift Certificate, Coupon or Promotional Code (optional)"
Click "Apply".
If your code is accepted, the code will display with a "Status: Applied" message. If codes are applied to your order, the discount amount will be displayed in the payment summary. You can decide to add or delete a promotion, and your payment summary will refresh accordingly.
If your code is not accepted, the code will display with a "Sorry, the coupon code you entered does not exist" message in red. Please note: adding multiple promotion codes may void promotions that have already been applied.
Only one Promotion Code or Discount Code can be applied per order. Promotions and/or discounts cannot be combined.
Please sign up here to access to our latest promotion and receive a one time 10% discount toward your first purchase.
The amount of sales tax charged to an order varies depending on the State the item(s) will be shipped to and local sales tax laws. You will be able to see the sales tax amount before submitting your order, if applicable.
We accept the following methods of payment online:
Visa
MasterCard
American Express
Discover
PayPal
Important information:
For your security, your billing name, address and phone number must match the information that appears on your credit card monthly billing statement. We reserve the right to cancel any order that does not match these criteria.
Once your order has been placed you will receive an automated email confirming your order. You can use this email as a record of your order and to verify your shipping address and products ordered.
If your confirmation email does not arrive shortly after your order has been placed make sure to check your email’s spam mail folder as your provider may not recognize the address it is being sent from. If it has not been sent to your spam folder and still does not arrive please use the Contact Us page to notify us of the situation, or if you have any other questions about your order.
We try to process orders as quickly as possible, so we may not be able to cancel your order. If you would like to make any changes to your order, please email us or call: (248) 816-6881 and we will do our best to accommodate your requests.
Your satisfaction of our product is very important to us. Regardless of the reason, if you are not completely satisfied with the product(s) you have ordered and received from us, you have 60 days from the date of purchase to notify us by email with the following information. Please send all refund requests via email to info@combatv.com in order to obtain an Combat V™ Return Authorization Number:
Your Name
Order Number
Product(s) requesting for refund and quantity
Reason(s) for refund request for quality improvement purposes
Refunds are not accepted on items returned more than 60 days from the date of purchase. The item must be returned, unused or used, in good condition, in the original packing (wherever possible) with all paperwork/invoice, accessories, the above information with the assigned Combat V™ Return Authorization Number email notification to ensure a full credit less shipping & handling. You will be responsible for all associated return packaging and shipping costs. Please send all product return package to:
Attention: Combat V Product Return
Combat V Return Authorization Number: ########
2125 Butterfield Drive, Suite 218
Troy, MI 48084
Within 15 business days of product return receipt, an Combat V™ representative will contact you to verify credit card information for refund credit (Due to security issue, we do not store any of our customers’ credit card information) and shall issue you a full refund, less shipping & handling. We reserve the right to deny a refund.
If you have any questions or comments concerning our policy please contact us at info@combatv.com or call: (248) 816-6881.
